BSOD When I shut the lid on my laptop and the computer goes into Sleep mode. Widows recovery screen on startup...Please Help!
Every time I close the lid to my laptop and the computer goes into sleep mode, I get the Blue Screen and the computer shuts down.
When I restart, i get the Windows Recovery screen.
After logging in, I get an error report that states:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 85C7F690
BCP3: 82B2BAE0
BCP4: 85B97408
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101709-17331-01.dmp
C:\Users\NEEPER\AppData\Local\Temp\WER-35958-0.sysdata.xml
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Any help would be greatly appreciated!!
Keys to the Problem BSOD When I shut the lid on my laptop and the computer goes into Sleep mode. Widows recovery screen on startup...Please Help!
Can zip up the minidump files in the C:\Windows\Minidump folder and make available via Windows Live Skydrive or similar site?
Someone with debugging tools installed can take a look at them and see if a third party driver is causing the crash.
Also, does the same issue occur if you "clean boot" Windows 7 - Step 1 in the following MS KB article:
http://support.microsoft.com/kb/929135
Note: It is recommended that you back up your files and folders before attempting this step:
- Move the mouse cursor over to the upper right side of the screen.
- A menu will pop up on the left. Click on the "Settings" feature on the menu.
- On the Settings window, click on the "Change PC settings."
- Now, left click on the "Update and recovery" feature.
- For the next step, left click on the "Recovery" feature.
- There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
- Now, follow the instructions on the screen to finish the Refresh process.
- After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
- Check again to see if the error BSOD When I shut the lid on my laptop and the computer goes into Sleep mode. Widows recovery screen on startup...Please Help! has been fixed.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Another Safe way to Fix the Problem: BSOD When I shut the lid on my laptop and the computer goes into Sleep mode. Widows recovery screen on startup...Please Help!:
How to Fix BSOD When I shut the lid on my laptop and the computer goes into Sleep mode. Widows recovery screen on startup...Please Help! with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your system. Open it, and it will perform a scan for your system. The junk files will be shown in the scan result.
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