Black screen on Windows 8.1 after installation of Windows Update.
Original title: Windows 8.1 issues
Since updating to 8.1, When I try to open "Windows Update", or even the control pannel, the window sits there unresponsive.
The window opens but nothing within the window loads and it keeps the loading symbol for the cursor while hovering over the window.
When I try to open the windows update section under update and recovery on the pc settings, it stays loading and doesn't show anything.
Also, since 8.1, when I attempt to restart my computer, it sits at a blank black screen with no cursor.
I then have to pull
the battery and reinsert it, and start it before the manufacturer screen comes up and it continues to normal start up.
I have no idea which updates are installed so far, as every page having to do with updates do not display.
It's not 8.1 Update 1 yet.
It came stock with windows 8
HP m6 1125-dx
Intel i5-3210M @2.5 GHz
8 GB of ram
Solutions to the Problem Black screen on Windows 8.1 after installation of Windows Update.
Thank you for the reply.
I suggest you to perform an automatic repair or System Restore given in method 1 and method 2.
You need Windows 8 installation disk for these methods.
If you have a n installation disk then you can proceed or else you can click on Install Windows 8 given in the link above and then proceed with the steps given in the link
below to create the installation media.
Create installation media for Windows 8.1
You can follow the steps given below to perform Automatic repair or refresh.
Method 1: Perform an Automatic repair.
The Automatic repair can detect and fix the issues that prevent the computer from starting normally.
You will need the Windows 8 installation disc to perform an Automatic repair.
If you don’t have a Windows 8 disc, I would suggest
you to download the Windows 8 installation files from another computer through this link and choose to create an installation media when the upgrade assistant prompts.
After you have a Windows 8 installation disc, follow these steps:
When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be
The boot menu key might differ with each manufacturer.
If you are unable to find the boot menu key, you may refer the user manual.Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option key to enter the boot menu and change the boot option to
After you boot your computer using Windows DVD or
SystemRepair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD".
Press any key.
Select the correct time and Keyboard type.
Click Repair your computer in the lower left corner
Click on Troubleshooting,
advancedoption and then click startuprepair.
If you are still unable to boot you can perform
Method 2: Perform System Restore or Refresh.
Follow the steps given in the method 1, in the
step 7) select Troubleshooting, advanced option and then
Hope it works.
Using Windows troubleshooter:
- Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
- A new window will open. Click View all from the left pane.
- Scroll down to the bottom and click on Windows update.
- Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
- The troubleshooter will automatically detect problems and fix it.
- Now, close this window and try download/install the app which was previously showing error.
Recommended Method to Fix the Problem: Black screen on Windows 8.1 after installation of Windows Update.:
How to Fix Black screen on Windows 8.1 after installation of Windows Update. with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your system. Run it, and it will scan your computer. The junk files will be shown in the list.
2. After the scan is finished, you can see the errors and problems which need to be repaired.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.
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