Fast Solution to Error: Brand new printer cannot network to Windows7 despite being able to find and connect to the network

Brand new printer cannot network to Windows7 despite being able to find and connect to the network

Hi,
 
I just purchased a brand new wireless printer and went through the setup steps on the printer, was able to find the network and connect without a problem.
I have an IP address for the printer and all.
 
However, when I download the driver on my computer, the computer is unable to detect the printer.
I tried through the printer software, but also through the Windows7 "Add a Device" and "Add a Printer" wizards, neither of which could find the printer.
I tried
also using the IP address and this did not work either.
 
Initially, I thought it may be a Norton issue so I shut off all the Norton security on the computer, and still nothing.
 
This computer is networked to a router, but we were never able to get it to recognize a machine working on XP.
There is a Homegroup, but I only just created it while trying to add this printer.
Additionally, I tried to create a whole new network and the
wizard could not find anything.

 
I believe this is a serious flaw in Windows7 networking and has very little to do with the printer.
I have checked the firewall, but beyond that I am out of ideas.
 
Thanks

Anwsers to the Problem Brand new printer cannot network to Windows7 despite being able to find and connect to the network

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Hi EUSinger,
 
·         Is the printer compatible with Windows 7?
 
I would suggest you to follow the steps from the article provided below and check if it helps.
Printer problems in Windows
http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows
 
You may also refer the following articles for more information:
 
Install a printer on a home network
http://windows.microsoft.com/en-US/windows7/Install-a-printer-on-a-home-network
 
Install a printer
http://windows.microsoft.com/en-us/windows7/Install-a-printer
 
Share a printer
http://windows.microsoft.com/en-US/windows7/Share-a-printer
 
Also  check and make sure the printer drivers are up to date.
 
Hope this information is helpful.

Using System Restore

• Click on the Start button on the Taskbar.
• Type "System Restore" (without quotes) in the Search box and hit Enter or,
• Click on System Restore (when you see System Restore pop up  in the list of search results).
• Make sure the "Recommended restore" radio button is checked on the restore utility window.
• Click on Next and follow the instructions given.

Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:

Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.

Once completed, click Next and follow the instructions given.

Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.

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