2016年9月13日星期二

Solution to Problem: Cannot log off without error

Cannot log off without error

I down loaded IE8 and had a problem with the DEP showing it was closing IE* after each session.  I went bach to IE 7 and now have a blank screen as I close and the error send or don't send info for it to close?

Need to be able to close one of them without an error message.

Thans,
Chuck

Anwsers to the Problem Cannot log off without error

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Hello, chann
Thank you for using the Answers Forum.
I am moving your post to the Internet Explorer forum where you will find a community better suited to help assist in troubleshooting your problem.
To clarify, you are unable to use Internet Explorer 7 after uninstalling 8, you get a blank screen when you open IE7 and it crashes, correct?
I have a few questions that should help us troubleshoot your problem.
What version of Windows are you using?
How did you uninstall Internet Explorer 8?
You can try running Internet Explorer in No Add-ons mode, this should help rule out if this is add-on related.
To launch Internet Explorer in No Add-ons mode, go to Start, All Programs, Accessories, System Tools and open Internet Explorer (No Add-ons).
We look forward to hearing back from you.

David
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

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  3. If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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