Desktop alone freezes intermittently
I have a Win 7 Ultimate 32 bit version.
My desktop screen (unable to click anything the desktop, but the Start menu and task bar work fine) does not respond intermittently.
I heard that it could be an issue with USB devices plugged in.
But I am unsure.
The
USB devices that I have are below:
1.
Belkin Wireless USB Network Adapter
2.
Microsoft Wireless keyboard
3.
Logitech USB Mouse
4.
Microsoft Lifecam VX3000
Please let me know if this is a known issue and if so how to fix it.
Thank you,
Vish
Solutions to the Problem Desktop alone freezes intermittently
Hi Vish,
Step 1: You may try to uninstall third party desktop managers if you have installed any and check if it helps.
You may refer the following link to uninstall a program:
http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program
Step 2: Try changing to a different default windows theme and check
You may refer the following link for more information:
Create a theme
http://windows.microsoft.com/en-US/windows7/create-a-theme
Step 3:If any of the above steps don’t resolve the issue, then you may creating a new user account and check if it helps:
Create a user account:
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
If the issue gets fixed in a new user account, then it means that the previous profile was corrupted.
You can fix the corrupt user profile.
Refer the link mentioned below and follow the steps:
Fix a corrupt user profile:
http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile
Hope this information is helpful.
Praseetha K
Microsoft Answers Support Engineer
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